Support
Frequently Asked Questions
How does it work?
Use our online designer to search for any location, customize the map style, colors, and typography, choose your print size, and place your order. We handle the rest — printing and shipping directly to you.
What paper do you use?
We print on enhanced matte paper — 10.3 mil thick, 189 g/m², acid-free with 94% opacity and 104% ISO brightness. Museum-quality prints that are built to last.
How long does shipping take?
Orders are produced within 2-5 business days. Standard shipping within the US takes an additional 3-5 business days. International shipping typically takes 7-14 business days. You'll receive a tracking number once your order ships.
What sizes are available?
Posters are available in 8×10", 12×16", 18×24", and 24×36". Framed posters come in 12×16", 18×24", and 24×36" with black, white, or wood frame options.
Can I map any location?
Yes! Our maps are powered by OpenStreetMap data, which covers every corner of the globe. You can create a poster of any city, town, neighborhood, or even remote location.
What if I'm not happy with my order?
We want you to love your poster. If your print arrives damaged or defective, contact us within 30 days and we'll send a replacement at no cost.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination.
Can I preview my design before ordering?
Absolutely. The designer gives you a real-time preview of exactly how your poster will look. What you see is what you get.