Information We Collect

When you place an order, we collect:

• Name and email address
• Shipping address
• Payment information (processed securely by Stripe)
• Your custom map design data (location, theme, settings)

We do not store your payment card details. All payment processing is handled by Stripe, a PCI-compliant payment processor.

How We Use Your Information

• To fulfill and ship your orders
• To send order confirmations and shipping updates
• To respond to customer support inquiries
• To improve our website and services

We do not sell, trade, or share your personal information with third parties for marketing purposes.

Third-Party Services

We use the following third-party services to operate our business:

• Stripe — Payment processing
• Printful — Order fulfillment and shipping (receives your shipping address)
• Supabase — Data storage and authentication
• Vercel — Website hosting
• OpenStreetMap — Map data (no personal data shared)

Cookies

We use essential cookies to maintain your shopping cart and session. We may use analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings, though this may affect site functionality.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications

To exercise any of these rights, please contact us at support@custommapposters.com.

Data Retention

We retain order data for as long as necessary to fulfill orders and comply with legal obligations. Design data for incomplete orders is automatically deleted after 90 days.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the updated policy.